(301) 926-3499
24-hour Emergency Plumber Service Number:Plumbing Services in DC & Rockville Maryland
When you're experiencing plumbing problems, call Jim's, Inc. Our trained and experienced technicians address common problems like leaky faucets or clogged drains quickly professionally. We work to solve problems swiftly and effectively, keeping small problems from becoming big headaches. As a local Montgomery County company, based in Rockville, MD, we understand that our customers are busy people, and do everything in our power to ensure that your plumbing problems are fixed correctly and when we say they will.
And, when you have an emergency plumbing problem like a frozen pipe or a leaky hot water heater, Jim’s is the local plumber to call.
Jim’s service is unique because whether you live in Washington DC, metro area or anywhere in Maryland including Rockville, Bethesda, Chevy Chase, Potomac, Gaithersburg, Germantown, Silver Spring, Olney, Wheaton, and Kensington , we give fixed appointments, not a four hour or eight hour window like other plumbing service companies.
“To many people, the shortage of time is money: you can’t make more time but you can make more money,” said owner James (Jim) D. Mitcham. “We never want someone to sit home and wonder if we’re coming.” At Jim’s, if we have an appointment and we see we’re going to be late, we will call before the appointment time or the customer gets $100 off.
Besides our normal plumbing services, Jim’s offers a money-saving lifetime plumbing safety inspection agreement. For a one-time price of $199.50 we will come to your house every year and do a safety inspection on your plumbing and your gas system to make sure that they’re functioning properly and are free of all leaks.
Peace of mind is what’s offered here: the annual inspection is free forever after the initial one-time payment. Additionally, customers who purchase the inspection package subsequently receive 10% off of all other repairs we offer. This is truly a great way to maintain your building’s good condition and give you the peace of mind that comes from knowing that there will be no unexpected plumbing emergencies.
Testimonials
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Late on Saturday, a holiday weekend, we called with a stopped up sink that had backed up flooding the basement. You responded quickly, arrived shortly after that. We had to leave to keep a previous engagement. Upon our return we found the work done and the work area and the basement clean. We offer the firm and it's team of people our appreciation and admiration.
James W.
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I just wanted to write this letter to thank you for the fantastic job you did replacing my boiler and water heater. Your workers started the job Tuesday before Christmas and worked right up to Christmas Eve, taking their time to make sure it was done right. The best part was the way you put us at ease while doing the job. Thanks again.
Terry
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I have been a customer since 2000 when you answered a call during the holidays when no one else could/would/whatever. Since then I have become an “Advocate”. Your workers are professional, pleasant, polite and very helpful. However, the real purpose of this message is to thank Mimi for all of her help. It is very comforting to know that Mimi is there for me and all your other customers.
A very satisfied customer,
Fran -
I am not easily impressed but your way of doing business has impressed me. From the woman who schedules the appointments, to the plumbers who came to my home, the service was great. A real plus was getting an appointment not a window of several hours. I have already referred your service to a co-worker.
Debra L.
Did you know?
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My garbage disposal doesn't work and makes no noise, what is wrong?
There is a reset button on the bottom of the disposal which disconnects when the disposal over heats. Push it in and try the disposal again. If it makes a humming noise it is probably jammed. With the switch off, try using a broom handle to turn it and then remove the broom handle and try it again. If this doesn't work give us a call.
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I smell gas, what should I do?
Do not turn on any switches! Leave the house and call the Gas Company from a neighbor's phone at (703) 750-1000.
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Is it safe to turn off my water to the house when I go away?
It is not only safe it is recommended. Turn off the main water valve where the water line enters your home. It will not affect your water heater nor hurt any other part of your plumbing system. With the rash of pinhole leaks we have been having in this area it would be unwise to not turn if off.
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Should I turn off the gas to my water heater while on vacation?
All gas water heaters have a knob, which allows you to turn the control to pilot only. This is a good way to save gas when you are going to be away for any length of time. When you return just switch it back to on and the water heater will begin to heat your water. You may have to wait an hour of two to have a full tank of hot water. With electric water heaters you will have to turn if off at the breaker in your electric panel box. Electric water heaters take longer to reheat, but you will save energy by doing so.